Fees, invoicing and payment

Fees

Counselling and psychological care (CPC) Redress Practitioners’ fees differ based on their qualifications and services provided  to recipients.

Fees charged by Redress Practitioners must be independent from health insurance and Medicare, and gap fees must not be charged to Redress recipients. The fee charged by a Redress Practitioner cannot exceed the amount specified in the schedule of fees set out below.

In some circumstances, the Redress Counselling Program Team may negotiate a different arrangement in relation to fees charged by a psychiatrist providing services to a Redress recipient. Contact the Redress Counselling Program Team for further information.

Schedule of fees

ServiceDescriptionDurationFee

Counselling and other Therapeutic Trauma Services

Therapeutic counselling delivered by a qualified counsellor or Social Worker

Per hour 50-60 minutes

Up to $200 ($220 including GST)

Accredited Mental Health Social Workers

Assessment and therapeutic sessions

Per hour 50-60 minutes

Up to $234 ($257.40 including GST)

Psychologists

Assessment and therapeutic sessions delivered by a registered PsychologistPer hour 50-60 minutesUp to $250 ($275 including GST)

Psychiatric services

Assessment, diagnoses and treatment or review delivered by a registered PsychiatristPer consultation/ therapy session

Up to $400 ($440 including GST)

Late cancellation or non-attendance fee

A late cancellation or non-attendance fee will be paid in accordance with the practitioner’s standard policy (or practice’s standard policy) regarding fees that apply for the late cancellation of an appointment or non-attendance at an appointment.  The practitioner may be asked to provide a copy of the standard policy regarding late cancellation or non-attendance, or a hyperlink to it on the Practitioner’s website or the practice’s website, when an invoice for late cancellation or non-attendance is sent to the Redress Counselling Program team.

 

Invoice and payment details

Address your invoice to the Department of Families, Seniors, Disability Services and Child Safety.

The invoice must include:

  • your trading name and Australian Business Number (ABN)
  • redress recipient’s surname and RV number
  • service date/s, the rate charged, and hours of service
  • GST amount if applicable.

Attach the Confirmation of Counselling form(s) to your invoice.

For missed or late-cancelled sessions, fill in the relevant section on the form.

Email your invoice and attachments to redresscounselling@dcssds.qld.gov.au.